EFF: When the Law Stands in the Way of Tech Companies Standing Up for Their Users

EFF: When the Law Stands in the Way of Tech Companies Standing Up for Their Users by Andrew Crocker:

It’s no secret online service providers hold tons of sensitive data about their customers, which is why EFF calls on companies to stand up to abusive or overbroad government demands for this data. It’s especially important for providers to play this role when the government forces them to stay silent and not notify their users about the government’s demands. In those cases, the service provider is simply the only party able to challenge the government. Unfortunately, companies are too often met with hurdles to vindicating their users’ rights. Two recent cases illustrate some of the problems they face.